FAQ

You can log in via the login page or through third-party email programs such as Outlook, Thunderbird, or Apple Mail. For getting started, we recommend signing up and setting up via our website.

For mobile use on smartphones or tablets, we recommend the mail.de Mail App for iOS or Android.
App for iOS
App for Android

Right after your first login via our login page, we offer you a practical setup assistant. It guides you through various topics and helps you import emails or contacts from other email mailboxes.

We already allow only secure passwords during registration for your new email account. A permitted password has a minimum length of 12 characters (a-z, A-Z, 0-9, $# *-_.:,;()[]{}/&!?), consists of lowercase and uppercase letters, and must include at least one special character and at least one digit.

For mobile use on smartphones or tablets, we recommend the mail.de Mail App for iOS or Android.
App for iOS
App for Android

You are using the free version of our email service. Unfortunately, a free product cannot be offered permanently without advertising.

You can upgrade to one of our ad-free, paid email packages at any time.
Our Premium Products

We recommend using two-factor authentication. It protects you through the use of a secure password plus additional two-factor authentication against unauthorized access.
The Authenticator

Furthermore, instead of the email address, you can set an "individual username" for login. This means no login to your email account can occur via the email address and your password anymore. Would you like to change your "login" now?
Login & Password