About mail.de GmbH
We, mail.de GmbH, are an email provider which stands for innovative, professional, and secure communication.
We provide a new email service that acts as the centre of your online communications and also offers the benefits of a professional, neutral email address. Our team of qualified IT specialists follows all current technological trends and successfully applies these to implement new product features. This means that you, the user, benefit from constant development of our email service and can be assured that you will also use an up-to-date, unique service in the future.
The following is a brief overview of the most important milestones in our company history:
May 2006
The foundation was laid for our vision with the acquisition of the "mail.de" internet domain.
April 2009 - foundation!
The foundation of mail.de GmbH meant that the legal framework for starting the development phase was now in place. The team was created, office space was rented, hardware acquired, the hard work commenced and ... the mail.de project was up and running!
Summer 2011 - mail.de goes live!
After a two-year development period we were able to offer our customers in Germany a modern, contemporary, innovative email service that satisfies the demands of the users of today. The use of state-of-the-art Internet technologies enables the user to to give structure to the ever-increasing influx of incoming emails via intuitive user interfaces whilst also offering exceptional security at the same time. Initially, registration was only possible in conjunction with our ad-free Premium packages.
2012 - security and privacy for everyone!
Our range was expanded with the addition of the free FreeMail package. We have quickly established ourselves as a provider of free email addresses within Germany. FreeMail is a product that combines our stringent requirements regarding quality and security with the wishes of many users for a free email address. The exceptional level of security provided by our email service was confirmed with several victories in tests over the following years.
2013 - the summer when Snowden woke up the Internet!
The whistle-blower affair featuring Edward Snowden, along with the NSA scandal that it triggered, meant that all email providers based in Germany experienced phenomenal popularity. Including us! Internet users became aware of the need for privacy and data protection, and by now learned to appreciate our core competences in the areas of security, encryption, and data protection. Clearly, this was also aided by the fact that due to the location of our headquarters and also our high-security data centre, we were subject to Germany's rigorous and highly regarded data protection legislation.
2014 - or the year we became mobile.
Completion of our iOS and Android apps for smartphones and tablets means we can make the entire world of mail.de available to our customers anywhere, at any time.
2015 - mail.de rocks the world!
It was our honour to be chosen to carry out the unique fan mail project on the www.acdc.com band website for the world-famous rock band AC/DC. AC/DC fans throughout the world were able to register their own email address "wantname@acdc.com" and become part of the AC/DC family.
2016 - Europe, here we come!
Acquisition of the mail.ch, mail.fr, mail.uk, & mail.co.uk domains meant that the foundation was laid for expansion of our service into neighbouring Switzerland, France, and the UK. The main phase of implementation was now taking place.
May 2017 - Hello Switzerland!
Our service was launched in Switzerland with the https://mail.ch domain.
Aug 2017 - Allez les Bleus !
This was followed by the launch of our service in France on https://mail.fr.
Sep 2017 - It's Teatime!
Last but not least our service was launched on https://mail.co.uk for Great Britain.
Mai 2018 - Introduction of the EU GDPR
The EU GDPR was on everyone's lips at the beginning of 2018. Naturally, we worked intensively on the implementation of the new EU General Data Protection Regulation (GDPR) in order to implement the necessary changes on time, although we had already introduced many "innovations" on a voluntary basis for years, because we take the protection of your data particularly seriously!
Nov 2018 - TLS 1.3
The introduction of the new encryption protocol TLS 1.3 on all our pages was an important security gain.
Jun 2019 - The Great Galileo Experiment
Together with Galileo, we tested whether and how you can save CO2 by deleting old emails.
2020 - Extensive work on our backend
In 2020, we had to make extensive changes to our server infrastructure in order to continue to live up to our success.
Mar 2021 - Individual profile pictures
To help our customers keep track of their communication, we display an individual profile picture for each email.
Aug 2021 - New portal design
After more than ten years of only minor design changes, we are giving our German corporate website a new look.
Feb 2022 - mail.de receives BSI IT security mark
On 1 February 2022, we received the IT security mark from the German Federal Office for Information Security (BSI) for each of our 4 products FreeMail, PlusMail, ProMail and PowerMail. With these labels, we show that we comply with the highest standards of security and data protection.
Apr 2022 - mail.de plants thousands of trees for premium customers
Since April, we have been planting thousands of new trees for our premium customers every year. Depending on the contract selected, up to 3 trees per customer per year!
Jun 2024 - New design for all websites
With a modern new design for all our websites and apps, we are bringing a breath of fresh air to the look of our products. But it's not just the design that has been tweaked; some functionalities have also been improved for the sake of user-friendliness.
Your mail.de team
Our awards
Winner in an environmental test!
"Those who open an email account with mail.de save a great deal of energy and do the most for the environment!"
(ZEO2 editorial staff)
Top E-Mail-Provider 2019
"Statista and TESTBild wanted to know from customers themselves which German email providers - whether free or not - are the best."
(TESTBild editorial staff)
"mail.de is the most secure free email provider by some distance - it's slowly becoming the case that convenience and security can be successfully combined!"
(Bianca Wellbrock - Editor)
A test of Germany's five largest email providers in the specialist publication "Computer - das Magazin für die Praxis"
"mail.de has a good package combining plenty of features and useful security functions. The view of the editorial staff is: make the switch!"
(Computer editorial staff)
"With Power Mail, mail.de offers a high-quality and extremely extensively equipped e-mail package, which also really meets higher demands. Security and seriousness are written in capital letters, as is the helpful support, which is available with a high level of customer friendliness if required!"
(Jenny Gebel - Editor)
"In the test, mail.de's wide range of features and well-conceived integration of online storage makes it a sound choice."
(PC Magazin editorial staff)
Our team
Fabian Bock
Chief Executive Officer
Fabian Bock is the founder and managing director of mail.de GmbH. He began his career in 1998 as a key account manager with Talkline, a telecommunications company based in Elmshorn. The manager founded his first Internet company in 2002, then successfully sold it in 2003 to a listed company, for which he later set up the private customer division. This is a division with an annual turnover of €14m. He has been working freelance since 2007 and has been successfully managing an Internet company from that date onwards. He has a long record of proven success, and continues to show leadership by pushing mail.de GmbH onward.
Norman Anderson
Chief Technical Officer
Norman Anderson, the technical manager of mail.de GmbH, can look back on twenty years of experience in software development and quality assurance of Internet services. The business information specialist was active with Lycos-Europe for a long time, where he was responsible for various projects in areas including email, data warehousing, content management, and portal architectures.
Michael Kliewe
Chief Security Officer
Michael Kliewe takes care of the particularly high security level and keeps the hardware and software up to date. He always follows the current development of security features.
After his training as an IT specialist at Bertelsmann in Gütersloh and a subsequent study of computer science in Paderborn, Michael Kliewe is responsible for architecture, system integration and programming at mail.de. He blogs about his experiences as a programmer, speaks at conferences and writes articles in professional journals. His interest and expertise are mainly in the area of performance, scaling and security.
