Customer reviews
Transparency matters to us. Here we collect reviews from independent platforms – openly accessible and shown unaltered.
All perfect - and has been for a long time....!
My main e-mail address has been with mail.de for many years and I have never had any reason to complain.
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Miriam N - To the source of the review by Miriam N on Trustpilot (opens in a new tab) →
If you need an honest, ad-free and clearly laid out mail account, this is definitely the right place. Affordable and really good. Just give it a try, you will be thrilled.
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Holger Wilfert - To the source of the review by Holger Wilfert on Google (opens in a new tab) →
Absolutely satisfied
I have been working with Mail.de for quite a few years now and can only say that I am extremely satisfied with the service! Keep it up!
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Philomena - To the source of the review by Philomena on Trustpilot (opens in a new tab) →
The mailbox works very well
The mailbox works very well. I do not get any spam mails and I feel safe. I have not had any problems so far!
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Gabi Schulz - To the source of the review by Gabi Schulz on Trustpilot (opens in a new tab) →
I have been using mail.de since 2019 and have never had a problem. The many ways of organising incoming and sent e-mails, together with the search functions available for them, make it much easier to keep track of everything. The address book, online storage and calendar round off the range of uses nicely. No security problems to date! Keep it up!
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No Name - To the source of the review by No Name on Google (opens in a new tab) →
Mail.de is really good
Mail.de is really good, but you should be aware that the free version only lets you send 50 mails per day.
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Talla - To the source of the review by Talla on Trustpilot (opens in a new tab) →
I have had a free e-mail account with Mail.de for several years now. The advertising is kept within limits. The design is contemporary and the range of functions is appropriate for a free account. German servers and security standards. From personal experience I can therefore recommend this e-mail service.
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Herrmann Lindenfels - To the source of the review by Herrmann Lindenfels on Google (opens in a new tab) →
It really is great value for money. German servers and good data protection are worth that to me.
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Manuel Salzmann - To the source of the review by Manuel Salzmann on reviewfinder.org (opens in a new tab) →
Simply good, and far less spam than I used to get at GMX.
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Tim H4nsen - To the source of the review by Tim H4nsen on reviewfinder.org (opens in a new tab) →
It is not only customers who rate us – the trade press and the BSI do too.
2026
Recognised once again, this time for the proven implementation of DNSSEC, which has been in use at mail.de for years.
More on the Hall of Fame 2.0 (German)2025
Awarded as part of the nationwide "E-Mail Security Year 2025" campaign for the comprehensive implementation of DNSSEC and DANE.
More on the gold status (German)2022
The first company in Germany to receive the official IT security mark of the Federal Office for Information Security for all four of its products.
More on the security mark (German)An e-mail service from Germany, with the BSI IT security mark.
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