Customer reviews
Transparency matters to us. Here we collect reviews from independent platforms – openly accessible and shown unaltered.
reviewfinder.org
4.5 / 5 out of 5 stars
436 reviews View all on reviewfinder.org (opens in a new tab) →
A really good mail service provider. The user interface is neatly organised and very easy to use, and on top of that very, very reliable.
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Reiner Talanda - To the source of the review by Reiner Talanda on Google (opens in a new tab) →
I have been a satisfied customer for years. Easy to use and runs stably. Best regards to the team.
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Thorsten Retzlaff - To the source of the review by Thorsten Retzlaff on Google (opens in a new tab) →
It has been running reliably and without any problems for me for years. I am very satisfied and can only recommend this provider.
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Mario Reiche - To the source of the review by Mario Reiche on Google (opens in a new tab) →
If you need an honest, ad-free and clearly laid out mail account, this is definitely the right place. Affordable and really good. Just give it a try, you will be thrilled.
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Holger Wilfert - To the source of the review by Holger Wilfert on Google (opens in a new tab) →
I have been using mail.de since 2019 and have never had a problem. The many ways of organising incoming and sent e-mails, together with the search functions available for them, make it much easier to keep track of everything. The address book, online storage and calendar round off the range of uses nicely. No security problems to date! Keep it up!
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No Name - To the source of the review by No Name on Google (opens in a new tab) →
A recommendable e-mail service: reputable, great performance, superb app, excellent service. My number one for years
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Herbert Millinger - To the source of the review by Herbert Millinger on Google (opens in a new tab) →
I have had a free e-mail account with Mail.de for several years now. The advertising is kept within limits. The design is contemporary and the range of functions is appropriate for a free account. German servers and security standards. From personal experience I can therefore recommend this e-mail service.
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Herrmann Lindenfels - To the source of the review by Herrmann Lindenfels on Google (opens in a new tab) →
It really is great value for money. German servers and good data protection are worth that to me.
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Manuel Salzmann - To the source of the review by Manuel Salzmann on reviewfinder.org (opens in a new tab) →
Simply good, and far less spam than I used to get at GMX.
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Tim H4nsen - To the source of the review by Tim H4nsen on reviewfinder.org (opens in a new tab) →
It is not only customers who rate us – the trade press and the BSI do too.
2026
Recognised once again, this time for the proven implementation of DNSSEC, which has been in use at mail.de for years.
More on the Hall of Fame 2.0 (German)2025
Awarded as part of the nationwide "E-Mail Security Year 2025" campaign for the comprehensive implementation of DNSSEC and DANE.
More on the gold status (German)2022
The first company in Germany to receive the official IT security mark of the Federal Office for Information Security for all four of its products.
More on the security mark (German)An e-mail service from Germany, with the BSI IT security mark.
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